BNL POSitivity
Customer Service
Casella Postale 1847
20101 Milan, Italy
Toll Free (within Italy) 800 900 912:
- Option 1
request transaction authorisation over the telephone at any time (AUTHORISATION SERVICES available 24/7)
- Option 2
prompt service in case of malfunction or terminal assistance and maintenance (TECHNICAL SUPPORT LINE available from 7 a.m. to midnight daily)
- Option 3
request a new POS, billing questions, optional services, sales point material (window decals, Toll-Free number stickers) and to report changes to business activities (BUSINESS-OPERATOR SERVICES available Monday – Friday from 8 a.m. to 10 p.m., Saturdays 8 a.m. to 6 p.m.)
- Option 4
Virtual POS e-POSitivity. Info and assistance